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FAQ
Yunqilianyu (Shanghai) Home Furnishing Co.,
FrequentlyAsked Questions

Find answers to common questions about our products, samples,

customization, pricing, production, shipping, and B2B project support.

Products

A: VistaDrape provides drapery and curtains, sheer curtains, combination curtains, Roman shades, Zebra shades, cellular/honeycomb shades, bamboo curtains, Shangri-La blinds, and motorized/smart window-covering solutions.

A: Yes. We support customized dimensions, fabrics, colors, operation systems, hardware, packaging, and other specifications. Options depend on the product.

A: We offer standard sizes and made-to-measure options. Provide your width, height, installation method, and other requirements so our team can recommend a solution.

A: Yes. We offer a variety of fabrics, colors, textures, and finishes. Custom fabric/color development may be available for larger OEM programs.

A: Yes. Selected products are available with blackout or room-darkening fabrics, as well as light-filtering and sheer options.

A: Yes. Motorized and smart-control options are available for applicable products, with systems depending on the product.

A: Yes. Qualified wholesale and OEM projects can discuss customized packaging, labeling, inserts, cartons, and branding.

Wholesale

A: MOQ depends on product, specifications, customization, packaging, and quantity. Contact our B2B team with your requirements for the applicable MOQ.

A: Trial orders may be available for qualified customers. Quantities and pricing depend on the selected products and specifications.

A: Send products, specifications, estimated quantity, destination country, and customization requirements. Our team will review them and provide a wholesale quotation.

A: Yes, mixed-product orders can be discussed. Different MOQ and pricing conditions may apply.

A: Yes. We support OEM and private-label cooperation, including customized products, fabrics, colors, labels, packaging, and branding.

A: Yes. You can provide specifications, drawings, dimensions, fabric requirements, photos, samples, or other references for evaluation.

Samples

A: Submit the sample request form with company information, contact details, products of interest, preferred colors, and shipping address. Our team will confirm the requirements.

A: Sample charges depend on the products and quantity. Some samples may be free or low-cost; shipping charges may apply. We confirm costs before processing.

A: Preparation time depends on whether you select existing samples or require customized materials. We provide an estimate after reviewing your request.

A: Yes. Specify preferred colors when requesting samples and our team can help select suitable fabrics for your market or project.

A: Sample-fee credit depends on the order and cooperation terms. Ask our B2B team about the applicable policy when requesting samples.

Production

A: Lead time depends on product, quantity, customization, materials, and the production schedule. We provide an estimated lead time after specifications are confirmed.

A: Quality checks can include material inspection, production checks, finished-product inspection, and packaging inspection before shipment.

A: Yes, pre-production samples can be discussed for customized or OEM projects to confirm materials, colors, construction, dimensions, and specifications.

A: Pre-shipment inspection can be arranged depending on order and cooperation terms. Third-party inspection can also be discussed before production.

A: Provide order information plus photos/videos and details of the issue. Our team will investigate and work toward an appropriate solution under the agreed quality and after-sales terms.

Shipping

A: VistaDrape serves international B2B customers and can arrange shipping to many markets worldwide. Provide your destination for available options.

A: Depending on order size and destination, options may include express, air freight, sea freight, or other suitable logistics solutions.

A: Door-to-door shipping can be discussed based on destination, order size, shipping terms, and available logistics services.

A: Shipping time varies by destination, method, customs clearance, and order size. We provide an estimate for each shipment.

A: Products are packaged according to product type and shipping requirements. Customized packaging can be discussed for OEM/private-label orders.

A: Yes. We can provide appropriate commercial and shipping documentation. Specific customs requirements depend on destination and shipping terms.

Payment

A: Available payment methods depend on order, customer, destination, and cooperation terms. Our B2B team confirms options with the quotation.

A: Deposit requirements depend on order value, product type, customization, and agreed terms. The payment schedule is stated in the quotation or proforma invoice.

A: The balance schedule is confirmed before production and stated in the agreed order terms or proforma invoice.

A: Yes. After specifications, quantities, pricing, shipping terms, and payment conditions are confirmed, we can provide order documentation including a proforma invoice where applicable.

OEM / Private Label OEM

A: Yes. Logo application can be discussed for qualified OEM/private-label projects on labels, packaging, product materials, or other appropriate locations.

A: Yes. We can discuss customized boxes, bags, labels, inserts, cartons, and other packaging elements based on brand requirements and order quantity.

A: Yes. We can evaluate custom development based on drawings, samples, specifications, fabrics, dimensions, hardware, and functional requirements.

A: Photography and video support can be discussed for qualified wholesale and OEM customers. Content and usage rights should be confirmed per project.

A: Yes. We welcome long-term B2B partnerships and can discuss product development, customized collections, packaging, quality requirements, production planning, and supply arrangements.

CAN'T FIND YOUR ANSWER?

Contact our B2B team for product advice, samples, customization, MOQ, shipping, or wholesale pricing.

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